Formilla Live Chat

Formilla Live Chat Software offers free live chat and premium services for your Shopify store. It allows your visitors to chat with you live if they have any questions or need support on your website.

Pros:

• View your website traffic in real-time, and what country and region your visitors are located in. 
• You can see which web pages they’ve visited, how long they’ve been on your site, and what browser and operating system they’re using.
• You can create Custom Chat Bots that work 24x7 to automatically qualify leads, book meetings, and handle common requests. 

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Cons:

• While it is reasonably priced, most of their main features are available at higher plans. 
• It doesn’t have powerful automation features. 
• There are only a few integrations available. So you may not be able to connect it with your existing tech stack.