AI-powered returns reduction: Incentive engine encourages customers to exchange, choose store credit, and keep the item instead of returning. It also uses AI to prevent returns fraud by identifying orders with high return risk and flagging potentially fraudulent orders.
Automation: Brands can automate returns, exchanges, refunds, label generation, pickups, and more, freeing up valuable resources and saving on operational costs
ChatGPT-powered returns: EcoReturns is the first ChatGPT-powered returns solution that offers ChatGPT returns widget to merchants that empathizes with shoppers while they request a return and facilitates personalized support.
