Best Shopify Facebook Apps in 2024

Facebook Chat Box by Autoketing is a live chat solution you can use to connect to all your customers through the Facebook messaging platform. 

Pros:

• Allow customers to send messages to your Facebook page through Messenger.
• Encourage customers to proactively send messages to you and create more online conversations.
• Show a popup with a discount code to stimulate your customers to subscribe.

‍

Cons:

• Reviews speak of issues with the popup not showing or functioning at all.  
• Some even suggest that their entire website fails to load when connected to the app. 
• There is limited customization available. 
  

Support Your Customers via Messenger on your website. Chat history available for both store owner and customer.

Loads asynchronously. Won't slow down your website. No coding needed. Fully customizable.

Show Facebook page Reviews: App will show Facebook page Reviews on store in delightful layouts.

More Trust - More Sales: Customers can see genuine individuals remarking beneficial things about your business and put more trust in you.

Advanced channel highlight: You can choose which surveys would be show toward the front.

Try Facebook Reviews from Omega!

Facebook Message by Omega is a powerful all-in-one customer support software used by small and medium-sized businesses. Installation is fast and easy and doesn't require any coding skills. 

Pros:

• Connect to your Facebook page and live chat through Facebook messages.
• You can schedule business hours to Enable/Disable Live Chat.
• Save the history of conversations with your customers and you have a full overview of interactions on one page.

‍

Cons:

• Many reviews suggest that the chat function doesn’t work. 
• It isn’t the most professional-looking widget. 
• The support is slow which means it may take a long time for them to look into and resolve your issues. 

Chatra is a live chat messenger app to help increase online sales. You can add their live chat to your website and talk with your website visitors in real-time. Or use the messenger mode and reply to messages at your own pace.

Pros:

• Chatra allows you to see shopper's cart contents which can help you identify your most valuable customers and provide tailored assistance.
• You can see who’s on your website and monitor visitors currently browsing your website with a real-time list.
• You can set up bots to initiate conversations when certain criteria are met or collect information outside your business hours. 
• See what customers type before they hit "send". Which allows you to save time on preparing an answer and boost FRTs.

‍

Cons:

• Many of the key features aren’t available in their free plan. 
• Their per agent pricing model could work out quite expensive if you have multiple agents managing support.
• The amount of customization possible is fairly limited.
• There have been reviews suggesting that the notifications don’t show up in time, which defeats the purpose of a live chat.  
  

Messenger Marketing is Here: Email open rates are falling.

Grow your Messenger list: Add Recart, wheelio, and optimonk to your Messenger list. Spark discussions and establish long-term relationships with your loyal customers through messenger marketing.

Messenger revenue: Create More revenues of Recart Messenger promotions. Recover lost bikes, submit receipts or ask Loox Photo analysis software for feedback.

Facebook Messenger Marketing by ShopMessage is a conversational marketing platform that drives sales for Shopify and Shopify Plus merchants using Facebook Messenger.

Pros:

• It’s quick to install and fairly straightforward to understand. 
• Automatically send targeted, personalized Facebook Messenger messages to your store visitors.
• You can use it to quickly grow your Messenger list with one-click subscriptions.
• Drive sales with abandoned cart, browse abandon, welcome series, upsells, shipping notifications, custom Messenger menus, and campaigns.

‍

Cons:

• Some reviews suggest issues with the working of the app itself and difficulty in sending messages to customers. 
• Similar to the above point, their support and responsiveness have been brought up in their negative reviews. 
• There are only a few integrations available. So you may not be able to connect it with your existing tech stack.

Cross-Advertising Analytics: Manage all your Google and Facebook publicizing

Execution utilizing a solitary simple to-utilize dashboard. Jump profound into different information breakdowns. Try AdScale today!