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Best Shopify Feedback Apps in 2024

You’re a busy entrepreneur running your ecommerce business,  and researching the best feedback apps you can use to optimize your Shopify store is time-consuming. So, we took the liberty of doing this legwork for you. 

These apps can help you collect feedback from your customers which in turn can aid in product development and customer experience.

By looking at the app store rating, the number of reviews, the app’s top features, and other subjective parameters, we have curated the best feedback apps. We hope this will help you in your research to pick the best app for your store.

Looking for the best feedback apps for your Shopify store? Here are the 4 best feedback apps you should use, free or paid, based on hundreds of recommendations.
Free NPS Survey Feedback Poll

Free NPS Survey Feedback Poll

by
HulkApps.com
No reviews
4.8
(
47
)
Free
Key features of the app:
Fast Response Rates: By embedding your survey at the conclusion of a buying process with a client, you can see the Response rates rocket upwards.

Installation with one-click: No styling required. The easiest way of getting customer feedback is on The approval page of The order.

Actionable Insights: Quickly use our analytics app to act on your survey findings.
Feedback Rebates

Feedback Rebates

by
virthium
No reviews
5
(
2
)
Free to install
Key features of the app:
Get More Reviews Faster: Customers get a discount, you get an audit, everybody wins! It's straightforward, simple, and essentially free.

Increase Sales and Trust: Feedback Rebates cost not as much as limits and create more deals since they signal High-Quality.

Share Your Story: You are something other than a brand! Welcome your group and let clients interface with genuine individuals in the background.
Callexa NPS Feedback

Callexa NPS Feedback

by
OnDemand Web Solutions GmbH
No reviews
5
(
4
)
Free
Key features of the app:
Easy client overviews: Let Callexa naturally review your clients a couple of days after a request has been dispatched. Set it up in a short time and you're prepared to go.

All evaluations in a single dashboard: View the assembled client input in our helpful dashboard or let Callexa sync it back to your request entries.

Proven Statistics: Get important remarks from your clients and valuable measurements dependent on the settled Net Promoter Score.
POWR Survey & Feedback Forms

POWR Survey & Feedback Forms

by
POWR
No reviews
3.8
(
78
)
Starts at $8.99/month
Key features of the app:

Improve your customer experience and boost customer satisfaction with a custom Survey + Poll so you can stay on top of trends and get feedback. Add survey forms or polls anywhere on your Shopify site, send them by email to improve customer service, or get feedback directly in Shopify POS during checkout!

We know that choosing the right app can be daunting. These are the best apps we found during our research, and we honestly hope one of them is the right one for your store.

If you think there's an excellent app worthy of this list, drop an email to our team at marketing@delight(dot)chat. Until then, happy growing!

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