Save time and be extra productive with Fast Reply.

Respond to your customers quickly with Fast Reply, a feature that lets you pre-save replies to common customer queries.

Watch product demo
Watch product demo

1000+ great D2C brands trust us with their business

Why do you need Fast Reply?

Instantly answer repetitive questions.

Instantly answer repetitive questions.

If you see the same question being asked by multiple customers every other day, you should create a canned response (aka Fast Reply). This saves time as you don’t have to write the reply from scratch.
Respond faster than a human can type.

Respond faster than a human can type.

One of the best ways to delight your customers is to respond to their support queries with lightning speed. Fast replies help you achieve this by responding to a customer in two clicks.
Reduce customer waiting time.

Reduce customer waiting time.

Customers don’t like to wait. If you’re too late in responding to a question, especially a common one, they may leave the website. With Fast Reply, you can reply to your customer in two clicks.
Avoid typos altogether.

Avoid typos altogether.

Typos can be detrimental to business credibility. It creates an unprofessional image of your brand in the eyes of your customers. With Fast Reply, you need to write a response once and use it repeatedly.
Make your agents more productive.

Make your agents more productive.

Your agents are always writing responses to support queries from scratch. With Fast Reply, they can use pre-saved answers to common customer questions. This can help them preserve their mental bandwidth and make them more productive.

1000+ customers say DelightChat is powerful, easy-to-use, and provides fast support 😍

Pashtush
This app has been a game changer for our CRM. We tried many solutions like interakt, zendesk , freshchat etc, to no avail.
The team especially Preetam and Baz are very instrumental in listening to our day today problems and I am always getting positive feedback and changes that I recommend have been implemented in the app to suit my needs.
Studio Y
It literally took 15 minutes to be up and running after integrating Email, WhatsApp, Facebook messenger & comments and Instagram comments.
STAC Fine Jewellery
The DelightChat team were an absolute delight. The whatsapp group they created to resolve our queries has been amazing and the responses have been really prompt. The automated responses have reduced our transaction customer service interaction significantly so that the team can now truly focus on Customer Delight.
Tilfi
Our experience with the DelightChat team has been amazing. It is the perfect combination of a great product, very simple and intuitive UI, and outstanding support.
Fabric Pandit
Literally the most seamless & user friendly UI we have seen yet. We currently handle over 3k orders daily and we have tried almost every customer support tool out there but DelightChat suited our operations to handle the high volume of tickets across multiple channels best.
Shop Curls
I really really love the App. It has everything I was looking for and more. The platform is clean, organized and easy to use. The support team is very helpful, they created a WhatsApp Group after our demo and are always there to help us right away. I highly recommend this app!
Ritualistic
Kudos to the team for being super prompt in solving merchant queries. The team understands the ecommerce ecosystem very well and the solutions that they make, fit very well to the communication needs of the merchants.
Sleepy Owl Coffee
DelightChat has made life so much easier for us at Sleepy Owl! Apart from the ease of use, Preetam & his team have been very accommodating to tweak and make this a super helpful app for brands like ours. With all channels consolidated into one, it has saved us all a lot of time and hassle.
Theater
Our experience is nothing less than perfect. Delightchat offers us all the features we were looking for. However, the absolute best thing is that the team is extremely proactive and agile. Literally demonstrating what an ideal customer service looks like. This is honestly the best CRM tool available out there!

Ready to streamline customer support & grow your revenues?

Grow your D2C brand with an omnichannel helpdesk that streamlines messages across all support channels like WhatsApp, Instagram, FB, Email & Live Chat. And also helps you grow revenues through WhatsApp Marketing. Learn More.
Need help or have questions?
Contact Support
Email address: support@delight.chat
For marketing inquiries: marketing@delight.chat
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