Push notifications allow users to receive browser notifications for new replies on assigned tickets, comments, and more.
Here’s how you can enable push notifications:
- Click on the bell icon on the left navigation panel
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- Next, click [Enable]
- You will receive a popup message asking you to allow notifications. Click [Allow] and the browser notifications will now be activated.
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Did not receive the request to allow notifications?
Follow the steps below to unblock and allow notifications on Chrome:
- Click the three-dot menu on the top right corner of your browser window.
- Now, click [Settings]
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- Scroll down and look for [Site Settings]. Alternatively, you can search “notifications” on the search bar and you’ll see Site Settings in the results.
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- Look for app.delightchat.io in the list of websites that show under Site Settings.
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- Look for “Notifications” under the Permissions section and use the dropdown to switch from "Block" to "Allow".
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Now, all your notifications will be displayed even if you close the DelightChat tab.