Today businesses are looking for ways to make superior brand connections with customers. What better way to do this than with the most popular instant messaging platform of our times—WhatsApp? The WhatsApp Business Platform is the one-stop shop for all your communication needs. With it, you can have real-time conversations with customers, send timely alerts and updates to them and take your customer experience game to a whole new level.
With WhatsApp Business API you can send automated bulk messages that reach thousands of customers in just a few clicks and share important notifications, alerts, festive offers, coupons, and much more.
One of the best times to get in touch with customers is during festivals when you can encourage customers to connect with your brand through discounts, offers, sales, gift cards, free shipping, and much more. In this post, we take a look at how you can use WhatsApp template messages to engage with customers on the occasion of the International Day of Peace. But before that, let us take a quick look at what this day is all about.
What is the International Day of Peace?
The International Day of Peace is observed on 21st September worldwide. The United Nations dedicated this day to calling all the nations of the world to reaffirm their commitment to building peace within communities. It takes a lot more to achieve peace than just adhering to non-violence and ceasing fire on a single day. It involves building communities where people are treated equally and where there is no room for racial discrimination. As wars and conflicts are erupting in several parts of the world, we must make a conscious effort to nurture peace, end racism and create a secure place for future generations. Here are a few templates to use in honour of this day: