Allowing points to expire causes frustration. Proactively reminding customers to use accrued rewards keeps relationships positive.
Allowing points to expire causes frustration. Proactively reminding customers to use accrued rewards keeps relationships positive.
🙋Hey {{1}},
🟢This is just a reminder that your balance of {{2}} rewards points must be used by {{3}}. Or else, it will expire, and you will miss discounts. 😮💨
Hurry up; not much time is left.
Regards, {{4}}
