In DelightChat, you can decide which support channels a team member has access to.
Before we proceed, please note:
- Only admins can view the "Edit" page.
- By default, whenever you add a new team member, they have access to all support channels.
Now, to modify support channel access for a team member, follow these steps:
1. Go to Settings > Team Members and click on the "Edit" button.
![](https://cdn.prod.website-files.com/5f68a65d0932e3546d41cc61/61112e38cd6618f450317af3_support%20channel%20access%201.jpg)
2. Select or unselect the channels under "Support Channels Access" section.
![](https://cdn.prod.website-files.com/5f68a65d0932e3546d41cc61/61112e42cd6618767b317afb_support%20channel%20access%202.jpg)
Click on the Save button when you're done.